context

Online identity fraud is increasing. More than ever, consumers want strong control over their personal details and expect them to be stored securely when transacting online.

Australia Post’s Digital iD makes proving who you are online and in-person simple, while keeping you in control of your identity.

experience

For 3 years I worked across the responsive web, native and physical in-store Digital iD experiences: ID document verification, authentication, video verification, biometrics + NFC verification and AML KYC.

🐨 First digital ID card accepted as proof of age at bars, clubs and bottle-shops in Australia

👀 Mentored by Senior UX researchers to form strong skills in interviewing, usability testing, synthesis

👋 Represented Digital iD in the creation of Australia Post’s first global Design System

🌱 Nominated & selected for Australia Post’s internal talent development / mentorship program

🏆 Honourable mention in Australia Post Hack Week